Patient Engagement: Enhancing Care and the Patient Experience
For more than 30 years, the Ottawa Heart Institute Patient Alumni has provided a way for patients to say informed about heart disease, treatment and prevention, and to stay involved with and support the work of the Heart Institute.
For Jean Bilodeau, President of the Patient Alumni and co-chair of the Institute’s Patient Engagement Committee, “The ultimate thing is to make sure patients are involved in managing their health. This means being fully aware of all the treatment options they have—options for procedures, options for medications. We want to be sure they know who to ask and that they feel empowered to do so.”